Mr & Mrs Ellis | American Homes Tyler
Don McCann
August 31, 2017
Bobbie Williamson
May 7, 2018
My husband and I worked with Kevin to buy our new home in June. Kevin was extremely helpful and made sure we understood everything, explaining the process and answering any question we had. Our home was set up and delivered as promised. Unfortunately, as it goes with any type of home, whether site built or manufactured, there were small defects that needed to be addressed and Kevin and Bobbie worked tirelessly to have everything fixed. We were especially impressed when an unforeseen issue arose 4 months after we purchased the home and they both did everything they could to make sure the problem was dealt with. Most companies would have just given us phone numbers to call and send us on our way, leaving us confused and overwhelmed, not knowing the first thing to getting our issues resolved. Never once have we felt like we were a bother. The entire office staff was very accommodating and we’re very thankful that we chose American Homes for our home.