Amber Dawn Cook | American Homes Tyler
Jamie & Tom Uphold
August 31, 2017
Bob Johnson
August 31, 2017

Dear John,

My husband and I first started looking for a new home in October 2006. After going to several other manufactured home businesses, I was fortunate to find your website while browsing one night. The very next day, I called your business and spoke with Jim Smith (which we later found out that we were both from Kansas!) He provided my husband Justin and me with enough information to make the drive to Tyler from Carthage to take a look. We were immediately helped by Angela Smith. Angela was very professional and friendly. We IMMEDIATELY felt welcomed and knew that this was where we were going to buy hour home. During this time, I went through an extended medical illness, and Angela was very patient with us during this hard time, as well as keeping us in her thoughts and prayers. Also during this time, my husband had to travel out of town for work for weeks at a time, and we decided to make a change in the home we wanted. Angela was happy to make the necessary changes to assure that we were happy with our choice. In the meantime, we were having issues trying to find the perfect land to place our beautiful new home on, and bless her heart, Angela worked overtime to help us find the land that we were wanting. I’ve never seen or known of anyone going out of their way to help out a customer as much as Angela has so far.

We signed the closing papers and a Monday, and within 24 hours, they started on the ground work. (It would have been that day, but it rained all day Monday, and the land was too muddy.) So far it has been 2 weeks and it has already been delivered and set up, ready for the water, septic, and electric companies (which will be done within the next week and a half.) Everything has gone so smoothly and fast, my head is spinning!! All of the workers who have been here have been friendly, professional, and best of all, quick! This is the first home for us, and wouldn’t trade the home or our experience for anything else. I would recommend you to anyone in the market for a new manufactured home. We call ours a house. it has the same quality and workmanship as a site built home, but in half the time. Not only was Angela our angel, she has also become a great friend, as well as Jim and Billy. They have all been great, and went well beyond our expectations. Once again, we can’t thank you and your crew enough for all the hard work to make our dream a reality. One more time: THANK YOU THANK YOU THANK YOU!!!!!

Amber Dawn Cook